About Us
Founded in 2005, The Black Tai Salt Company has established itself as a premier importer and distributor of Himalayan salt products and exotic wellness goods. Specializing in Himalayan salt lamps, bath salts, salt caves and saunas, and other natural wellness items, we offer products that contribute to better health, relaxation, and eco-friendly living. With over 15 years of experience, we are proud to provide 100% cruelty-free and animal-friendly products, certified by respected organizations like PeTA.
Our diverse range of high-quality products are ethically sourced from trusted suppliers in the Himalayas, ensuring that every item upholds our commitment to environmental sustainability and wellness. From natural Himalayan salt used in home décor and wellness applications to culinary products that enhance flavor and health, we believe in offering the very best in every category.
With three strategically located warehouses across North America, we ensure fast and reliable delivery from both East and West Coast shipping facilities. Whether you're a retailer, spa, wellness center, or individual customer, we are dedicated to providing seamless shipping and exceptional customer support.
The Black Tai Salt Company manufactures and distributes a broad selection of private-label and self-branded goods to major retailers, wellness centers, and specialty stores around the globe. Our products include Himalayan salt lamps, Himalayan salt plates, bricks and blocks, bath salts, among others, all designed to improve your well-being.
As we continue to grow and expand, we stay focused on our mission: to elevate lifestyles with products that support health and wellness while being kind to our planet. Thank you for choosing The Black Tai Salt Company, where nature meets wellness and elegance.
Black Tai Salt Co. – Refund & Return Policy
We want you to love your purchase, but if something isn’t right, we’re happy to help! We offer a 30-day return policy for eligible items.
How to Qualify for a Return
To be eligible for a return, your item must be:
Unused and in its original condition
What Can’t Be Returned?
Some items can’t be returned, including:
Perishable goods (like food and flowers)
Items regulated by the FDA
If an item doesn’t meet these requirements, we won’t be able to issue a refund, and it may either be returned to you or discarded.
How to Start a Return
Send us an email at sales@blacktaisaltco.com with your order details.
If your return is approved, you can mail your item to:
Black Tai Salt Co.
1243 North Gene Autry Trail, Suite 103
Palm Springs, California 92262
Refunds & Shipping Costs
- The buyer responsible for all shipping costs. These costs are non-refundable unless we sent you the wrong item or it arrived damaged in transit, in which case we will correct this at no cost to you. If the item is damaged in transit all packaging must be saved.
- For items over $100, we recommend using a traceable shipping service like Myexpressfreight.com, UPS or FedEx to ensure it arrives safely.
Custom Item Policy
Black Tai Salt Co. can custom-manufacture Himalayan salt products produced in Pakistan according to customer specifications. All custom orders are manufactured specifically for the purchasing customer and are subject to international production and ocean freight conditions. All specifications, quantities, packaging requirements, and pricing must be confirmed in writing prior to production. Prepayment is required. Once production begins, custom orders may not be canceled, modified, or refunded. Because products are manufactured overseas and imported into the United States, all production and delivery timelines are estimates only but are not guaranteed. Timelines may vary due to factory capacity, raw material availability, labor conditions, ocean carrier schedule changes, port congestion, customs inspections or clearance delays, freight carrier delays, government regulations or trade restrictions, global supply chain disruptions, or other factors beyond our control. Black Tai Salt Co. is not responsible for delays arising from production or international logistics conditions outside of our direct control. Black Tai Salt Co. shall not be liable for consequential damages, lost profits, business interruption, penalties, or market losses resulting from production or import delays. Liability, if any, shall not exceed 5% of the value of the goods purchased under the applicable order. Due to the natural characteristics of Himalayan salt, variations in color, texture, or appearance are inherent and shall not be considered defects. By placing your order, you agree to the terms above.
sales@blacktaisaltco.com, or call 818-350-BTSC